Ototo Terms of Use

Last updated October 1, 2026

These Terms govern an organization’s use of Ototo’s website and connection service. Ototo lets authorized users connect accounting software to supported AI assistants, retrieve information, and, where enabled, take accounting actions. A person accepting these Terms for an organization confirms authority to bind it.

1. Provider and eligibility

The service is provided by All Up, LLC, a Delaware limited liability company with a registered address of 16192 Coastal Highway, Lewes, DE 19958, USA, doing business as Ototo (“Ototo,” “we,” “us”). “You” means the organization accepting these Terms and its authorized users where the context requires. Users must be at least 18 and use the service for lawful business purposes. The order or checkout for a paid plan (“Order”) identifies its commercial terms.

2. Accounts and connected companies

Your organization is responsible for its administrators, users, connected assistants, and permissions. You may connect only accounting software for which you have authority to access records. Accounting firms may use Ototo to provide their own accounting services to clients whose authorization they have obtained. Protect credentials and promptly report suspected unauthorized access to security@ototo.ai.

Your organization may have multiple connections and assign different permissions. The applicable settings and accounting software authorization limit the available operations. You are responsible for selecting the intended company before a request or action.

3. Reads, writes, and review

An authorized API operation may read, create, update, or delete a record. Assistant answers, analyses, and proposed entries (“Assistant Output”) can be inaccurate or incomplete. Review source records, proposed changes, and consequences before relying on an answer or authorizing a write. Ototo does not provide accounting, audit, tax, legal, financial, or investment advice, and the service does not replace professional judgment or internal controls.

You are responsible for instructions issued under your account and resulting authorized changes, except to the extent caused by Ototo’s breach of these Terms. The accounting software remains the system of record; maintain independent backup and review processes.

4. Third-party platforms

Accounting software and AI assistants are separate services with their own terms, plans, privacy practices, and availability. You must maintain your accounts and settings with them. Ototo may change or discontinue an affected integration if its provider changes an API or other requirement. A product name indicates compatibility, not sponsorship or endorsement.

5. Customer data and privacy

As between you and Ototo, you or your licensors retain rights in the data from connected accounting software, your instructions, and analyses derived from that data. Rights in Assistant Output may also be governed by the chosen assistant provider’s terms. You permit Ototo to access, process, and transmit this information as needed to provide, secure, and support the requested service. You represent that you have the rights, client authorizations, and notices needed for that processing. The Privacy Policy describes Ototo’s handling of personal information.

The Ototo activity log records the user, the connected company, the API called, whether it read, wrote, or deleted data, the date and time, how long it took, whether it succeeded and any error code, and the name of the assistant app that made the request. It does not record accounting data, prompts, or responses, and it remains until the organization owner deletes the organization.

6. Paid plans and cancellation

Ototo is a paid service. Before purchase, the Order will state the price, billing interval and unit, and any trial or promotion. You authorize charges for the selected plan and renewals disclosed at checkout. We may suspend paid access for overdue payment after notice where practicable.

You may cancel through the Billing page of the Ototo dashboard at app.ototo.ai, which opens our payment processor’s billing portal (your AI assistant can also give an administrator that link through Ototo). Cancellation takes effect at the end of the current monthly billing period, and you keep access until then. Fees already paid are non-refundable, including for partial periods, unused services, and companies that move to another organization, subject to applicable law. We will give notice before a material price increase applies to a renewal. Plans are billed monthly per organization: a fee for each active connected company and a fee for each active user (a person with permission to use at least one active connected company), at the prices shown at ototo.ai/pricing. An organization may receive one 7-day free trial, which starts when it connects its first company and needs no payment method; a trial is not available if a company it connects had an Ototo trial in the previous 90 days or was ever part of a paid Ototo subscription. When a trial ends without a payment method on file, the service stops working for that organization’s companies until one is added. Companies or users added during a billing period are charged right away for the rest of that period; those removed stay billed, and available, until the period ends. Payments are processed by Stripe.

7. License, restrictions, and ownership

During an active plan and subject to these Terms and the Order, Ototo grants you a limited, nonexclusive, nontransferable right to use the service and its documentation for your organization’s internal business operations and, for an accounting firm, to serve clients whose companies it is authorized to connect. This is a right to use Ototo, not a sale of its software.

You will not, and will not permit another person to: (a) resell, sublicense, rent, or transfer Ototo access as a standalone service; (b) give an unauthorized third party access to Ototo or a connected company; (c) copy, distribute, publish, or commercially exploit Ototo software or documentation beyond the permitted use; (d) reverse engineer, decompile, or try to extract source code, models, algorithms, or other nonpublic components, except where law permits; (e) scrape or extract information from Ototo except through permitted features; (f) circumvent security, permissions, rate limits, or safety controls, attempt unauthorized access, disrupt the service, or introduce harmful code; (g) violate law or another person’s privacy, publicity, confidentiality, or intellectual-property rights; (h) use Ototo software, documentation, or nonpublic service information to develop a competing connector or train a model to replicate Ototo’s service; (i) publish a comparative benchmark of Ototo without our prior consent, unless law prohibits this restriction; (j) remove proprietary notices; or (k) misrepresent AI-generated material in a manner that deceives others.

These restrictions do not prevent you from using your own accounting data or your rights in Assistant Output, including for an authorized client engagement, subject to the connected platforms’ terms and applicable law.

Ototo and its licensors retain all rights in the service, underlying software, APIs, documentation, and marks, including improvements. Ototo does not acquire ownership of your accounting data, your instructions, or Assistant Output merely because they pass through the service. Third-party platforms retain their own rights.

8. Indemnification

Ototo will defend you against a third-party claim that the Ototo service, used as authorized, infringes that party’s United States patent, copyright, or trade secret, and will pay damages and reasonable costs finally awarded or agreed in settlement. Ototo has no obligation to the extent a claim results from customer data, an external assistant or accounting software, modifications Ototo did not make, a combination not supplied by Ototo where the claim would not otherwise arise, or use after Ototo provides a noninfringing alternative or directs you to stop. Ototo may procure continued use, modify or replace the affected service, or, if neither is commercially reasonable, terminate the affected service and refund prepaid fees for the unused portion.

You will defend Ototo against a third-party claim arising from your unauthorized connection or disclosure of another person’s accounting data, your material violation of Section 7, or your unlawful use of the service, and will pay damages and reasonable costs finally awarded or agreed in settlement, except to the extent caused by Ototo’s breach or misconduct.

The indemnified party must promptly notify the other of a claim, allow the indemnifying party to control the defense with qualified counsel, and provide reasonable cooperation at that party’s expense. A settlement may not admit fault by or impose a nonmonetary obligation on the indemnified party without its consent, not to be unreasonably withheld. Delay in notice reduces obligations only to the extent it materially prejudices the defense.

9. Changes, suspension, and termination

We may update the service and these Terms, with notice of material changes where required. We may limit or suspend access as required by law or reasonably needed for a security threat, unauthorized access, material breach, or overdue payment, with notice where practicable. Either party may terminate for a material breach that remains uncured 30 days after written notice; you may also cancel as described in Section 6.

When an organization is deleted, its connections end. Prior changes in an accounting software and data already sent to an assistant remain subject to those services. Data deletion follows the Privacy Policy. Accrued payment obligations and provisions that by nature should survive, including ownership, indemnity, disclaimers, liability, disputes, and notices, survive termination.

10. Service and output disclaimer

EXCEPT FOR AN EXPRESS WARRANTY IN THESE TERMS OR AN ORDER, THE OTOTO SERVICE AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT LAW PERMITS, OTOTO AND ITS SERVICE PROVIDERS DISCLAIM OTHER EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE.

OTOTO DOES NOT PROMISE THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED; THAT DATA RETURNED THROUGH A CONNECTION OR ASSISTANT OUTPUT WILL BE ACCURATE, TIMELY, CURRENT, COMPLETE, OR ALWAYS AVAILABLE; OR THAT USE WILL PRODUCE A PARTICULAR ACCOUNTING OR BUSINESS RESULT. OTOTO DOES NOT CONTROL THE RESULTS OF YOUR USE OF AN ASSISTANT, ASSISTANT OUTPUT, OR ANALYSES DERIVED FROM YOUR DATA. THIS SECTION DOES NOT DISCLAIM AN OBLIGATION OTOTO EXPRESSLY ACCEPTS IN THESE TERMS OR LIABILITY THAT CANNOT LAWFULLY BE DISCLAIMED.

11. Limitation of liability

Liability cap. Except for either party’s indemnification obligations under Section 8, its gross negligence, fraud, or willful misconduct, and liabilities that cannot lawfully be limited, the total liability of either party and its service providers arising from or relating to these Terms or an Order will not exceed the amounts you paid and owe under the applicable Order during the 6 months before the event giving rise to the claim. This cap does not reduce your payment obligations under Section 6.

Excluded damages. To the maximum extent law permits, neither party nor its service providers will be liable to the other for lost profits, revenue, or goodwill, or for indirect, punitive, special, incidental, or consequential damages, regardless of legal theory, even if advised that the damages were possible or a remedy fails of its essential purpose. This exclusion does not override liability that cannot lawfully be excluded.

Risk allocation. The parties agree that these limitations allocate risk between them and formed part of their decision to enter into the agreement.

12. Force majeure

Ototo is not liable for a delay or failure caused by an unforeseeable event beyond its reasonable control that reasonable diligence cannot remedy, including acts of God or government, flood, fire, earthquake, civil unrest, terrorism, strikes, third-party computer, telecommunications, internet, hosting, hardware, software, or power failures, or denial-of-service attacks (a “Force Majeure Event”). The affected obligations are suspended only while the event prevents performance. Ototo will promptly notify you and use reasonable efforts to mitigate its effects. Either party may terminate the affected service by written notice if the event continues for more than 45 days. Payment for services already provided remains due.

13. Governing law, disputes, and notices

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. Before starting a formal proceeding, the parties will try to resolve a dispute informally for at least 30 days after written notice. If that fails, the dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, seated in Pittsburgh, Pennsylvania, and conducted in English; judgment on the award may be entered in any court with jurisdiction. Arbitration is individual only, with no class, consolidated, or representative proceedings. Either party may go to court for claims to protect intellectual property, claims of theft or unauthorized access or use, or injunctive relief; those claims, and any matter not subject to arbitration, belong exclusively in the state and federal courts in Allegheny County, Pennsylvania.

Legal notices to Ototo: support@ototo.ai; All Up, LLC, 16192 Coastal Highway, Lewes, DE 19958, USA. We may notify your organization at an administrator’s account email. These Terms, the Privacy Policy, and any applicable Order form the agreement for the service; an Order controls a direct conflict about its commercial terms. An unenforceable provision does not invalidate the remainder. A failure to enforce a provision is not a waiver.